Frequently Asked Questions
How long does it take?
Standard turnaround is approximately 48 hours. Express 24-hour service is available subject to capacity.
When do I pay?
Nothing is charged at booking. After we collect and weigh your laundry we email an itemised invoice and payment link. Payment is required before return delivery.
How is the price calculated?
Laundry is charged per kg with a minimum order charge, plus pickup and return delivery and any optional extras. Final pricing is confirmed after weighing.
Do I need an account?
No. Use your booking reference or tracking link to follow your order.